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Blog: Blog2
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The Better Way to take Meeting Notes
If you've ever wished for a better way to take meeting notes, you're going to want to know about Fathom.
Jun 28, 20242 min read
Why TidyCal Keeps Getting Better and what it teaches us about the value of Customer Delight
TidyCal constantly gets better, with more features and benefits added often. The added cost to customers? $0. Here's why that's so smart.
Aug 20, 20235 min read
Thinking About The Metaverse
It's easy to laugh at the idea of "the metaverse" today, especially with all the (over)hype it gets on a regular basis. But remember this...
Sep 29, 20221 min read
Rogers, "Sorry" is Not Enough
People need to be held accountable when mistakes happen. A sincere apology is a good and necessary first step. But it's only the first step.
Jul 10, 20226 min read
Earning Customer Love
Do you want to know how to earn a customer's love? Let me tell you how a coffee equipment company earned mine...
May 16, 20224 min read
Be Curious, not Judgmental
The best advice I've heard in the past few years came from what is arguably one of the best moments of TV ever to appear on our screens.
Mar 11, 20223 min read
What I Read in 2021...
What follows is a list of the books I read in 2021 as part of my book club, and why I think you might enjoy them too...
Dec 26, 20214 min read
That Holiday Shopping...
If you're super-organized, super-frugal, or both (like me), today might be the best day to start your holiday shopping...
Nov 26, 20215 min read
Life of Ryan
The Wall Street Journal recently did a cover story on Ryan Reynolds, and it's worth a read...
Nov 10, 20211 min read
My Favourites (So Far)...
I've written 250 blog posts since I began this blog 18 months ago. Here is a list of my favourites so far...
Jun 29, 20214 min read
My Sipscription
Of all my subscriptions, the coffee "sipscription" I'll enjoy this month is the most innovative. Here's why the program is a great idea...
Mar 1, 20217 min read
Better than Free Money
Exclusivity is an incredibly powerful incentive to offer new users...
Feb 21, 20213 min read
Great Reads
If you're looking for something to read, these books are ones I've personally enjoyed reading over the past year.
Dec 16, 20205 min read
Aligning Interests
Ensuring your interests are aligned with those with whom you do business is absolutely critical...
Sep 18, 20205 min read
No Rules Rules
No Rules Rules, jointly written by Netflix co-founder and CEO Reed Hastings and Professor Erin Meyer, is an absolutely fascinating read.
Sep 16, 20203 min read
Disclosure: As an Amazon Affiliate and a member of select other referral programs, I may earn a commission if you click on links found within my blog posts and subsequently make a purchase. The commissions earned are negligible, and while they help fund this website, they do not influence my opinions in any way.
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