Recommendations

Ideas. Insights. Inspiration.

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Earning Customer Love

Do you want to know how to earn a customer's love? Let me tell you how a coffee equipment company earned mine...

The best advice I've heard in the past few years came from what is arguably one of the best moments of TV ever to appear on our screens...

What follows is a list of the books I read in 2021 as part of my book club, and why I think you might enjoy them too...

If you're super-organized, super-frugal, or both (like me), today might be the best day to start your holiday shopping...

The Wall Street Journal recently did a cover story on Ryan Reynolds, and it's worth a read...

I've written 250 blog posts since I began this blog 18 months ago. Here is a list of my favourites so far...

Of all my subscriptions, the coffee "sipscription" I'll enjoy this month is the most innovative. Here's why the program is a great idea...

Exclusivity is an incredibly powerful incentive to offer new users...

If you're looking for something to read, these books are ones I've personally enjoyed reading over the past year.

Ensuring your interests are aligned with those with whom you do business is absolutely critical...

No Rules Rules, jointly written by Netflix co-founder and CEO Reed Hastings and Professor Erin Meyer, is an absolutely fascinating read.

If you were to do what Dalio suggests and come up with your own set of Principles... what would they look like?

I read several amazing books in 2019, but three of them instantly earned a spot at the top of my all-time favourite business-book list...