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Here are some of my thoughts about marketing: what's working, what isn't, and how things can be better.


ADdicted: A&W's Easy Way to Fight MS
To benefit a good cause, would you rather run, bike, walk... or eat a hamburger? This cheeky A&W campaign shows us an easy way to fight MS.
Aug 20


ADdicted: Ted Lasso's iPhone
Apple sharing access to Ted Lasso's iPhone is a best-in-class example of mutually-beneficial product integration.
Aug 13


ADdicted: Anti-Marketing DuckDuckGo
DuckDuckGo's anti-surveillance sunglasses ad turns Google's smart glasses push into a lesson: can't beat a rival's game? Change it.
Aug 8


Tim Hortons and the Goblet of Fire
Tim Hortons wanted to make magic with its Harry Potter promotion, but it's looking like a Goblet of Fire.
Jul 31


Clever Strategy, Terrible PR
Using "loophole thinking" to skirt rules might look like a clever strategy, but taking advantage of customers will earn you terrible PR.
Jul 30


Customers Appreciate Transparency
Customers appreciate transparency, and retailers who save customers time and frustration benefit from doing so.
Jul 7


ADdicted: The World is Meant to Meet
As a consumer, I really like this ad. But as a marketer, I'm convinced "The World is Meant to Meet" is unlikely to drive any sales.
Jul 6


Make it Easy for Consumers
It's really easy to make things easier for your consumers if you invest the time to think about ways you can do that.
Jun 29


ADdicted: Gordon Ramsay X Uber Eats
Gordon Ramsay X Uber Eats might be an odd pairing, but it makes for a highly entertaining and effective ad.
Jun 29


Invisible Advertising
You've been exposed to hundreds of advertisements today: how many were invisible?
Jun 27


Abusing the Inbox
Value-based emails build loyalty, but abusing the inbox has a predictable outcome: brands lose trust when they put their own agenda first.
Jun 20


ADdicted: Rethinking Restrictions
FIFA's World Cup rules forced vendors to cover up everyday brands. Here's how Kraft Heinz succeeded by rethinking the restrictions.
Jun 19


ADdicted: World-Class World Cup Ads
Football heroes, pop-culture cameos, epic production values, and elite storytelling: Nike’s new World Cup ad is simply world-class.
Jun 8


Why Cineplex’s Post-Purchase Offer Flow is a Win-Win-Win
A simple movie ticket purchase is a masterclass in post-purchase strategy: a win-win-win for theatres, brands, and consumers.
Jun 4


FanDuel's Duel Fan campaign
FanDuel's "Duel Fan" campaign is one of the smartest promotions I've seen in a while.
Jun 2


ADdicted: Humanizing Technology
Most car ads are predictable and dull. Volkswagen flips the script by humanizing technology instead of just listing features.
May 25


When a Customer Crisis Earns Loyalty
When problems happen, most companies miss the opportunity hidden within the mistake, but a customer crisis can lead to increased loyalty.
May 21


Another Coffee Competitor for Canada
Dunkin is coming back to Canada. But does Canada need another coffee competitor?
May 13


Is Kraft Heinz doomed?
Is Kraft Heinz doomed? To answer that question, ignore its stock performance and look at its portfolio of strong brands.
May 11


This Is Not the Way: The High Cost of Marketing Ambiguity
There's a high cost to marketing ambiguity if your goal is to exceed your customers' expectations.
May 8


Cineclub Earns Loyalty: This is the Way
"Surprise and delight" tactics will outperform traditional points-based programs every time. This is the way Cineclub earns member loyalty.
May 4


ADdicted: IKEA's Unpackaged Goods
IKEA's "Unpackaged Goods" out-of-home campaign is real-world contextual advertising at its best.
Apr 30


Do Canadian Marketers Know Marketing?
Mark Ritson wanted to know: Do Canadian Marketers Know Marketing? The answer suggests that more marketing training is desperately needed.
Apr 23


Content Creators and Influencers
Content Creators and Influencers can both be valuable to the businesses that hire them, but there's an important difference between the two.
Apr 22


Avoiding the Orange Juice Problem
If you don't avoid "The Orange Juice Problem", your business will get beaten to a pulp. Here are three things to know so you can avoid it.
Apr 19


ADdicted: LEGO Gold
Messi, Ronaldo, Mbappé, and Vini Jr. sitting together around a table? Leave it to LEGO to make that happen. This ad is LEGO gold.
Apr 11


ADdicted: IKEA's Ton of Kit Kats
If you have a ton of Kit Kat chocolate bars to store, IKEA's social media team has you covered.
Apr 4


Why Alexa+ is a Marketing Masterstroke
Alexa+ is yet another value Amazon will offer to Prime Members, and the reason why is a marketing masterstroke.
Mar 24


Marketing Beyond the Movie
Marketing beyond the movie isn't a decision Amazon is likely to regret.
Mar 23


A Sweet Lesson: Scheduled Scarcity
The Sweet Spot offers a sweet lesson in scheduled scarcity by choosing not to make every flavour available every day.
Mar 23


ADdicted: Disney Makes Memories
Disney Cruise Lines doesn't sell vacations; it makes memories. This ad communicates that perfectly.
Mar 19


What makes Uniqlo successful?
What makes UNIQLO so different... and so successful? A panel discussion with some of the company's top executives provides some insight.
Mar 13


Why AI could be a Whopper of a Distraction for Burger King employees
Burger King hopes its new AI will help supersize its sales, but it could become a Whopper of a distraction for the restaurant's employees.
Mar 6


Enshittification
I don't love the Enshittification of the Internet, but I do love this hilarious ad from the Norwegian Consumer Council warning us about it.
Mar 5


When Your Metrics Hurt Your Brand
Knix proved that winning with your sales metrics and winning with your consumers aren't always the same thing.
Feb 24


Don’t Break the Habit: The Real Risk of Asymmetrical Marketing Partnerships
When your customers are in the habit of visiting you regularly, don't do anything that could break that habit.
Feb 23


Empathy Beats Policy
From a consumer standpoint, empathy beats policy every time.
Feb 22


ADdicted: (In The) Raw Humour
Kudos to the makers of the "In the Raw" brand of sweeteners for deciding not to tone it down in this very meta spot.
Feb 21


ADdicted: Super Bowl 2026 Edition
I wrote the "ADdicted: Super Bowl 2026 Edition" two days after the game, based only on what I could recall about the ads. Here's what stuck.
Feb 10


A Short Lesson on Customer Experience
The actions of an intuitive cashier offer a short lesson on customer experience.
Feb 5


Pepsi and the (Coca-Cola) Polar Bear
I really don't want to love Pepsi's 2026 Super Bowl ad, directed by Taika Waititi and featuring Coca-Cola's famous polar bear. But I do!
Feb 2


Sydney Sweeney and the Four SYRNs
Sydney Sweeney says there are four SYRNs as she launches her lingerie brand. I have three questions.
Jan 29


The Brand Power of Storytelling (Podcast)
When my friend asked me to be a guest on his podcast and discuss the brand power of effective storytelling, I jumped at the opportunity.
Jan 27


Where WestJet Went Wrong
For WestJet's leadership and shareholders, a recent parody of the airline is no laughing matter. Here's where it went wrong.
Jan 26


The Wrap on Wraps
Spotify started the wrap trend, but not every brand should follow. Here's what to do (and not do) with your year-in-review.
Jan 25


Do Cool Things
If you're a brand owner, constantly look for opportunities to do cool things that make sense for your brand. Then do them!
Jan 19


ADdicted: Cute and Effective
If you combine "cute" with a relateable story that illustrates the benefits of your product, you get something effective... and powerful.
Jan 16


RETHINK Retail Top Retail Expert 2026
I'm excited to have been named a RETHINK Retail Top Retail Expert for 2026.
Jan 6


ADdicted: Apple's Critter Carol
There are very few brands in the world that could justify making a holiday spot like "A Critter Carol". I'm glad Apple is one of them.
Dec 14, 2025


ADdicted: How Secret Santas use Facebook
This amusing ad shows how Secret Santas can use Facebook for great gift ideas.
Dec 1, 2025
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​​© 2025 David Pullara. All rights reserved.
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